My Account

More and more, web sites offer dynamic, database driven content. Most every one of us has an account with some virtual entity: Amazon, Yahoo, Facebook, a bank, etc. Through these accounts, we've enjoy the benefits of a personalized user experience which may include:

Content customized for us (by account type and/or preferences)
Content that supports previous purchases (products or sales)
Auto-identification (no redundant data entry)
One-click purchasing
Pre-paid accounts
Automated support (interactive or live)
Self service documentation (general or account specific)
Service scheduling
Order and shipment management and tracking

Setting up a "My Account" module for your clients is neither difficult nor expensive. What it does require, however, is a thorough understanding of the functions to be provided to each of the user types. We've seen hundreds of "My Account" functions and can help define the optimal mix of functions to meet your objectives.